Terms of Service

This is a starting point, not legal advice. Replace the bracketed placeholders with your own details and have the result reviewed by someone qualified in your jurisdiction before you publish it.

1. Who we are

This service is operated by [YOUR COMPANY NAME], registered at [YOUR REGISTERED ADDRESS]. In these terms, “we”, “us” and “our” mean that company, and “you” means the person or organization using the service.

2. Accepting these terms

By creating an account or using the service you agree to these terms. If you are agreeing on behalf of an organization, you confirm that you have the authority to bind it.

3. Your account

• You are responsible for the accuracy of the details you give us and for keeping your password secure.
• You are responsible for everything that happens under your account, including actions by people you invite to your workspace.
• Tell us promptly if you believe your account has been accessed without your permission.

4. What the service does

The service collects publicly available product reviews from sources you connect, analyzes them, and produces reports and alerts. It is an analytical tool. The reports it produces are intended to inform your decisions, not to make them for you, and we do not warrant that any conclusion it draws is correct.

5. Acceptable use

You agree not to:

• use the service to collect data you are not permitted to collect;
• configure the service in a way that places an unreasonable load on a third-party site;
• attempt to gain unauthorized access to the service or to another customer’s data;
• resell or redistribute the service without our written agreement.

6. Third-party sources and services

The service reads publicly available pages from third parties and can optionally connect to third-party providers you configure. Those third parties are not under our control. Their terms govern your use of them, they may change or withdraw access at any time, and they may charge you their own fees.

7. Fees

[DESCRIBE YOUR PRICING, BILLING PERIOD AND RENEWAL TERMS. If the service is provided free of charge, say so here.]

8. Cancellation

[DESCRIBE HOW A CUSTOMER CANCELS, WHAT HAPPENS TO THEIR DATA AFTERWARDS, AND ANY NOTICE PERIOD.]

9. Availability

We aim to keep the service available but do not guarantee uninterrupted access. We may suspend it for maintenance, and we may change or discontinue features. Where a change is significant we will give you reasonable notice.

10. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss of data. Nothing in these terms limits liability that cannot lawfully be limited. [SET OUT ANY LIABILITY CAP HERE.]

11. Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. Continuing to use the service after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of [YOUR JURISDICTION], and the courts of [YOUR JURISDICTION] have exclusive jurisdiction.

13. Contact

Questions about these terms can be sent to [YOUR CONTACT EMAIL].